Shipping policy

Shipping Policy – The Kitchen Bins

At The Kitchen Bins, we are committed to delivering your order quickly, safely, and efficiently across Australia.

The Kitchen Bins is proudly part of The Storage Shop, a 100% Australian-owned business helping homeowners create smarter, more functional spaces since 1992.

Shipping Rates

We offer simple and transparent shipping rates across Australia:

  • Orders between $0 – $199 AUD: Flat rate shipping of $25 AUD

  • Orders $200 AUD and above: FREE shipping

Delivery Areas

We currently ship Australia-wide, including major cities and regional areas.

Processing Time

  • Orders are typically processed within 1–2 business days

  • Orders placed on weekends or public holidays will be processed the next business day

Delivery Time

Estimated delivery times:

  • Metro areas: 2–5 business days

  • Regional areas: 3–8 business days

Please note: Delivery times may vary depending on your location and courier services.

Order Tracking

Once your order is dispatched, you will receive a tracking number via email, allowing you to monitor your delivery in real time.

Important Information

  • Please ensure your shipping address is correct at checkout

  • We are not responsible for delays caused by couriers or incorrect address details

  • Large or bulky items may have slightly longer delivery times

Questions?

If you have any questions about your order or shipping, feel free to contact our team. We’re here to help make your shopping experience smooth and hassle-free.

Our Commitment

At The Kitchen Bins, our goal is to make Australian homes more organised and functional with high-quality, practical kitchen solutions delivered right to your door.